Privacy Policy for Arctic Glow AS
1. Introduction
At Arctic Glow AS, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you book a tour with us or visit our website. By using our services, you agree to the terms of this policy.
2. Data We Collect
We collect the following types of data:
- Personal Information: Name, email address, phone number, and other contact details provided during booking.
- Payment Information: Billing address and payment details (processed securely through third-party payment providers).
- Tour Details: Information about your bookings, including dates, times, and specific tour preferences.
- Health Information: Any medical conditions or allergies disclosed to ensure your safety during the tour.
- Photographs: Photos taken during the tour for personal use and promotional purposes (with prior consent).
3. How We Use Your Data
We use your data for the following purposes:
- Booking Management: To process and confirm your bookings.
- Communication: To send booking confirmations, updates, and respond to inquiries.
- Safety: To ensure your safety during tours by considering disclosed medical information.
- Marketing: To send promotional materials and use tour photos for marketing (with your consent).
- Legal Compliance: To comply with legal and regulatory requirements.
4. Sharing Your Data
We do not sell your personal data. However, we may share your data with:
- Service Providers: Payment processors, booking platforms, and other partners necessary to provide our services.
- Legal Authorities: When required by law or to protect our legal rights.
5. Data Storage and Security
- Your data is stored securely on our servers and protected against unauthorized access.
- We retain your data only as long as necessary for the purposes outlined or as required by law.
6. Your Rights
You have the right to:
- Access Your Data: Request a copy of your personal data.
- Correct Your Data: Update or correct inaccurate information.
- Delete Your Data: Request deletion of your data, subject to legal obligations.
- Withdraw Consent: Opt out of marketing communications or withdraw consent for photo usage.
To exercise your rights, contact us at contact@arcticglow.no.
7. Cookies
We use cookies to improve your experience on our website. Cookies help us analyze website traffic and personalize content. You can manage your cookie preferences in your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and significant changes will be communicated directly to you.
Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Arctic Glow AS
Email: contact@arcticglow.no
Phone: +47 97484664
Acknowledgment
By using our services, you acknowledge that you have read and understood this Privacy Policy.