Practical information before Your tour.

Before Your Tour:

  • Meeting Point: Tromsø City center.
  • Departure Time: 19:30 (adjusts with seasons)
  • Duration: 4-7 hours
  • Please arrive 15 minutes before departure.
  • Bring your ID/passport (we might cross to Finland)
  • It could be a good idea to visit the toilet before departure as there will be limited possibilities during the tour. We might be able to stop by a gas station on the tour if needed.

We recommend to Wear:

  • Base layer: Thermal underwear.
  • Mid layer: Warm wool sweater.
  • Outer layer: Winter pants and warm jacket.
  • For your feet: Warm wool socks and warm winter shoes.
  • Winter hat, warm gloves and scarf.
  • We provide thermal suits (sizes S, M, L, ) if needed.

Regarding photos from the tour:

  • Our guides will help with camera settings.
  • Photos from the tour will be shared by email, and we need your email address for this.
  • When requesting photos, please reference your guide and tour date.

Practical Information:

  • Age limit: 12 years and up.
  • Drop-off at pick-up point.
  • Hot drinks and snacks provided.
  • No alcohol permitted.
  • No luggage storage available.
  • Keep your phone charged and handy.

Booking & Cancellation:

  • Full refund for cancellations 24h before departure.
  • We generally operate in all weather conditions.
  • If we need to cancel due to safety:
    • Alternative date offered if possible.
    • Full refund if no alternative date works.

Stay Connected:

  • Please provide your phone number (with country code) and email.
  • We’ll contact you with any important updates.
  • Lost items can be collected the next day.
  • Email address required for photo sharing via Dropbox.

Questions or special requests? Don’t hesitate to contact us – we’re here to help!